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Richard Branson: The best Virgin Atlantic complaint letter EVER - Real Business complaint letter to hr

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A Virgin Atlantic customer, dubbed Mr Hungry Headache, wrote to Richard Branson to complain about his horrible experience aboard a flight from Mumbai to Heathrow.

The Virgin boss was so impressed by the letter that he actually called the writer to thank him for his feedback.

Here it is for your entertainment:

“Dear Mr Branson

REF: Mumbai to Heathrow 7th December 2008

I love the Virgin brand, I really do, which is why I continue to use it despite a series of unfortunate incidents over the last few years. This latest incident takes the biscuit.

Ironically, by the end of the flight I would have gladly paid over a thousand rupees for a single biscuit following the culinary journey of hell I was subjected to at the hands of your corporation.

Look at this, Richard. Just look at it:

I imagine the same questions are racing through your brilliant mind as were racing through mine on that fateful day. What is this? Why have I been given it? What have I done to deserve this? And, which one is the starter, which one is the desert?

You don’t get to a position like yours Richard with anything less than a generous sprinkling of observational power so I KNOW you will have spotted the tomato next to the two yellow shafts of sponge on the left. Yes, it’s next to the sponge shaft without the green paste. That’s got to be the clue hasn’t it. No sane person would serve a desert with a tomato would they. Well answer me this Richard, what sort of animal would serve a desert with peas in:

I know it looks like a baaji but it’s in custard Richard, custard. It must be the pudding. Well you’ll be fascinated to hear that it wasn’t custard. It was a sour gel with a clear oil on top. It’s only redeeming feature was that it managed to be so alien to my palette that it took away the taste of the curry emanating from our miscellaneous central cuboid of beige matter. Perhaps the meal on the left might be the desert after all.

Anyway, this is all irrelevant at the moment. I was raised strictly but neatly by my parents and if they knew I had started desert before the main course, a sponge shaft would be the least of my worries. So lets peel back the tin-foil on the main dish and see what’s on offer.

I’ll try and explain how this felt. Imagine being a twelve year old boy Richard. Now imagine it’s Christmas morning and you’re sat their with your final present to open. It’s a big one, and you know what it is. It’s that Goodmans stereo you picked out the catalogue and wrote to Santa about.

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complaint letter to hr

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moncler ghany vest size 14 Filing a Complaint or Grievance What is a Complaint?

A complaint is a written claim by a non-represented employee regarding a specific management act that is alleged to have either adversely affected the employee’s existing terms and conditions of employment, or violated a provision of the Personnel Policies for Staff Members. If your position’s title code is covered by the Personnel Policies for Staff Members (PPSM), review PPSM Policy 70 , Complaint Resolution, as well as Local PPSM 70 for information about the steps required to file a complaint.

What is a Grievance?

A grievance is a written complaint by a represented employee, a group of represented employees, or a union alleging that the University has violated a specific provision of the collective bargaining agreement. If your position’s title code is covered by a collective bargaining agreement, you can either check your collective bargaining agreement or contact your union representative for information about filing a grievance.

Filing a Formal Complaint or Grievance

Pursuant to PPSM and most collective bargaining agreements, complaints or grievances must be submitted within 30 calendar days from the date the employee knew or should have known of the act that gave rise to the complaint or grievance. (Employees in represented academic titles should refer to the applicable collective bargaining agreement for more specific information on filing requirements.) Typically, the initial steps in filing a formal complaint or grievance are:

1. Represented employees should call their union representative to obtain a grievance form. Non-represented employees can contact Employee & Labor Relations to obtain a complaint form or pick up a form in Human Resources, 3101 SAASB.

2. Within the time limit specified by PPSM or your collective bargaining agreement, submit a completed written grievance or complaint form to Employee & Labor Relations (or other designated office if indicated in the collective bargaining agreement): a. Personal Delivery: Employee & Labor Relations, Human Resources, SAASB 3 rd Floor, Rm 3101.

b. U.S. Mail: Employee & Labor Relations, Human Resources, University of California, Santa Barbara, CA 93106-3160.

Note: Typically, the filing date for a complaint or grievance is the date of receipt by the designated office, not the date the form was mailed. Forms may be submitted by FAX but are not considered filed until the original, signed form is received by Human Resources in person or by U.S. Mail.

Representation

At each step of the formal complaint or grievance procedure, you have a right to representation.

Reprisal/Retaliation

No employee shall be subject to reprisal or retaliation for using or participating in the complaint or grievance resolution process.

 

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Formal application letter sample for HR Manager Formal application letter sample Formal Letter June 5, 2013 September 25, 2017 0

Name ad Surname of the sender

Street Name and Number

Postcode and City

Country

MM/DD/YYYY

 

 

Name ad Surname of the recipient

Street Name and Number

Postcode and City

Country

 

Dear Mr. (Ms) [Last Name of the recipient],

 

Ref:  Advertisement published in [Name of the magazine, website] on MM/DD/YY for HR Manager

 

 

Currently I am working with [Name of the company] as an HR Manager. However, taking into account brand and refences your company has I would love to work with [Name of the company where you are applying to] in the future. I had seen the advertisement [Name of the magazine, website] for HR Manager and since i fully meet all the requirements that you are looking I would like to apply for this position.

 

I have attached my resume to this letter and other required documents and I would be grateful if you could go through the documents and let me know if you are interested to provide me an opportunity.

 

Thank you so much for your consideration. Hope to hear from you soon.

 

Yours sincerely,

 

Name of the sender

[Signature]

 

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